We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 


To start a return, you can contact us at blink2bike@gmail.com. Please note that returns will need to be sent to the following address: [NO261/1A, VANDARANTHANGAL, KALPUDUR, VELLORE-632059] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. some of the products are not eligible for return. Please contact us before ordering if you have any queries 

You can always contact us for any return question at blink2bike@gmail.com.

Eligibilty Criteria

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

1. Manufacturing Defects: Returns accepted for confirmed defects.

2. Transit Damage: Returns accepted for items damaged during shipping.

• Refund Option:

  • Should the customer prefer a refund instead, they're responsible for covering the courier charges incurred for the return.

• Deduction and Refund:

• We'll deduct the courier charges from the total order amount and refund the remaining balance to the customer's original payment method.
  
• Here’s a polished version suitable for your website’s Return & Refund Policy page:

COD Orders

Please note that when COD orders are returned, we incur double shipping charges from our logistics partners. To prevent such situations, we highly recommend choosing any of the prepaid payment methods for a smooth and hassle-free delivery experience.

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, We will check the received item and dispatch new product.

Refund Timeline

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at blink2bike@gmail.com